Q: My tape has some static and some
instances where I left the camera running by accident, can you remove
these?
A: We can only give you a converted copy which is as close as
possible to the original. Any faults on the original video will also be
on the converted video. We can, however, edit out certain scenes you
desire (blank screens, accidental recordings, etc.), if you choose to
pay a small editing fee (see prices ).
Q: Do you convert Video 8 to or from any foreign standard?
A: Sorry we can no longer support the video 8 format due to
low demand.
Q: Can you convert VHS-C tapes to or from any foreign
standard?
A: Yes, and there is no need to send your adapter.
Q: I don't know the video standard*
that is used in the country I want to play my tape on.
A: Don't worry. Just tell us the country you want to play the
tape on, and we'll do the rest! If you would like to know the video
standard FYI, please view our video
conversion charts.
Q: How do I know if your DVD's will
play on my home DVD player?
A: We use DVD+R discs which will play on *almost all home
DVD players, and are the most compatible recordable DVD media on the
market today. (Check your DVD manual to check for DVD+R
compatibility.)
Q: How is the quality of the
transfer from VHS to DVD?
A: The video quality will be very similar to the original, at all
compression modes. The BEST quality is from the 2-hr SP
mode. However, the DVD will hold up to 4-hrs at the EP recording
mode. The DVD process can not improve on your original tape, but will
faithfully reproduce your tape including any video defects that it may
have.